ERP SELECTION & EVALUATION CONSULTING
"Choose the wrong ERP and you're looking at ₹crores in wasted investment, lost productivity, and board-level embarrassment. We've helped 200+ companies avoid exactly that."
- 8–16 weeks engagement
- 30+ ERP platforms evaluated
- Contractually vendor-neutral
ERP Selections
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+
Avg TCO Reduction
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%
Vendor Commissions
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Book a Free ERP Discovery Call
- 45 minutes with a senior ERP advisor
- Honest assessment of your ERP options
- No vendor pitch, no obligation
- Response within 4 business hours
- Or call: +91 98765 43210
Service Overview
WHAT IS ERP SELECTION CONSULTING?
ERP selection consulting is an independent advisory service that guides businesses through the complex process of choosing the right ERP software. A vendor-neutral consultant evaluates multiple ERP platforms against your specific business requirements, industry needs, budget, and growth roadmap — without bias toward any particular software vendor.
Definition — ERP Selection Consulting
ERP selection consulting is a structured advisory engagement in which an independent consultant helps a business define requirements, evaluate ERP vendors, manage the RFP and demo process, model total cost of ownership, and arrive at a data-backed ERP recommendation. The consultant works exclusively for the client and receives no commissions or referral fees from any ERP vendor.
The ERP market in India has never been more complex. There are over 50 commercially viable ERP systems available — from SAP and Oracle enterprise platforms to mid-market systems like Microsoft Dynamics 365 and NetSuite, to open-source options like Odoo, and industry-specific solutions for manufacturing, pharma, and retail. Every vendor will tell you their product is the right fit. None of them are neutral.
Why you need an independent ERP advisor
A vendor's implementation partner is paid to recommend that vendor's software. A system integrator often has preferred vendor agreements. Only a truly independent consultant — one who is contractually prohibited from receiving vendor payments — can give you advice that is solely in your interest. That is exactly what Mojo Marcon does.
"We evaluated 7 ERP vendors with Mojo Marcon. Their scoring framework was so rigorous that every stakeholder in the room trusted the result — even the ones who'd had a preferred vendor going in."
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%
ERP Failure Rate
Projects that don't deliver expected ROI
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Cr+
Avg. Cost of Wrong ERP
Including re-implementation and lost productivity
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%
Selections Completed
Across 12 industries and 30+ platforms
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%
Our TCO Reduction
Average saving vs. self-guided selection
The Problem We Solve
WHY 75% OF ERP PROJECTS FAIL TO DELIVER ROI
According to industry research, 75% of ERP implementations fail to deliver the expected return on investment. The root cause is almost never the software itself — it is the selection process. Companies either choose the wrong platform, are oversold features they'll never use, underestimate implementation complexity, or buy into a vendor's timeline that was never realistic.
Understanding the specific failure modes helps you prevent them. Every one of the failures below is directly addressed by a properly structured ERP selection process.
01
Choosing a vendor before defining requirements
Most companies start with a vendor in mind and then shape requirements to justify it. The result is a system that fits the vendor's strengths, not the business's actual needs.
02
Relying on vendor-sponsored demos
Vendor demos show the software at its best. Without a scripted demo based on your actual business scenarios, you're watching a sales presentation — not an evaluation.
03
Underestimating total cost of ownership
License cost is 20–30% of 5-year ERP TCO. Implementation, customisation, training, support, upgrades, and integration costs are routinely underestimated — sometimes by 3–5x.
04
Ignoring organisational change requirements
ERP changes how people work. 70% of ERP ROI comes from people adoption, not system functionality. Selecting a technically superior system that your team resists will always underperform.
05
No evaluation of vendor and implementation stability
Some ERP vendors acquired in 2018–2022 have fragmented support models. Implementation partners with high staff turnover deliver inconsistent quality. Both factors kill projects silently.
06
Absence of executive sponsorship clarity
ERP projects without a clearly accountable executive sponsor — someone with authority to resolve scope, budget, and people issues in real time — routinely stall at critical decision points.
Have you already started an ERP project that's going wrong?
If your ERP implementation is off track — missed milestones, scope explosion, or a vendor who's gone quiet — our ERP Project Recovery service can stabilise the programme within 6 weeks.
What's Included
WHAT OUR ERP SELECTION SERVICE DELIVERS
Our ERP selection engagement produces a set of concrete, actionable deliverables — not vague recommendations. Every engagement concludes with a scored, documented recommendation that gives your board and leadership team the confidence to make the right investment decision.
Requirements Documentation
A complete functional requirements document covering all business processes, must-have vs. nice-to-have features, integration needs, and compliance requirements — signed off by all stakeholders.
ERP Scoring Framework
A proprietary 200-point weighted scoring framework evaluating functional fit, technical architecture, vendor stability, India localisation, TCO, implementation risk, and scalability.
RFP / RFI Document
A professionally drafted Request for Proposal sent to shortlisted vendors — covering 180+ functional requirements, commercial terms expectations, and implementation methodology questions.
Scripted Demo Management
We script vendor demos using your actual business scenarios — not their standard presentations. Every demo is scored live by a cross-functional panel against the same criteria.
5-Year TCO Model
A detailed 5-year total cost of ownership model for each shortlisted vendor — covering license, implementation, customisation, training, support, upgrades, infrastructure, and hidden costs.
Vendor Stability Assessment
Background check on vendor financial health, product roadmap, India support model, partner ecosystem quality, and reference customer satisfaction scores.
Final Recommendation Report
A board-ready recommendation document with weighted scoring summary, TCO comparison, risk analysis, implementation roadmap, and a clear, justified recommendation — with full scoring rationale.
Contract Negotiation Support
We stay engaged through contract negotiation — benchmarking proposed license costs against market rates, reviewing SLA terms, and ensuring the implementation scope matches expectations.
How We Work
OUR ERP SELECTION PROCESS — STEP BY STEP
Our selection methodology has been refined over 15 years and 200+ ERP selection engagements. It is rigorous, transparent, and fully documented — eliminating the politics and gut-feel that typically corrupt ERP decisions and replacing them with a structured, data-driven process that every stakeholder can trust.
01
- Week 1–2
Assessment & Current-State Discovery
We audit your current business processes, technology landscape, data quality, and organisational readiness. This phase answers the critical question most companies skip: are you ready for ERP, and what specifically do you need it to do?
- Current-state process map across all functions
- Pain point analysis & priority ranking
- Data quality assessment report
- IT landscape & integration inventory
- Stakeholder readiness & sponsorship assessment
02
- Week 2–3
Requirements Definition & Prioritisation
Cross-functional workshops with Finance, Operations, Warehouse, Sales, IT, and executive leadership to define, document, and prioritise every ERP requirement. Requirements are weighted as critical, high, medium, or nice-to-have — so evaluation scores reflect business reality.
- Functional requirements document (180+ requirements)
- Must-have vs. nice-to-have scoring matrix
- Technical & integration requirements specification
- Compliance & India-localisation requirements list
- Evaluation criteria framework with weightings
03
- Week 3–5
Market Scan, Long-List & Short-List
We scan the market across 30+ ERP platforms and apply your requirements framework to narrow from a long-list of 8–10 to a short-list of 3–4 platforms. This phase eliminates vendors that are fundamentally wrong for your industry, size, or budget — saving you from wasting 3 months evaluating the wrong systems.
- Long-list of 8–10 platforms with initial scoring
- Elimination rationale for excluded platforms
- Short-list of 3–4 systems for deep evaluation
- Vendor outreach & engagement letters
04
- Week 5–9
RFP & Scripted Demo Management
We draft and send a comprehensive RFP to all shortlisted vendors. Vendor responses are scored against your requirements. We then design and facilitate scripted, scenario-based demos — every vendor demonstrates the same 15–20 business scenarios, evaluated live by a cross-functional panel using a standardised scoring sheet.
- Complete RFP document (180+ requirements)
- Vendor response scoring analysis
- Scripted demo scenarios based on your processes
- Live demo scoring sheets for all stakeholders
- Post-demo consolidated scoring summary
- Reference customer calls for finalists
05
- Week 9–11
TCO Modelling & Risk Analysis
For the top 2–3 shortlisted vendors, we build detailed 5-year TCO models that cover every cost category — not just the license fee. We also assess implementation risk, vendor stability, and India support quality. Most companies discover that the "cheaper" option has a significantly higher 5-year TCO once all factors are included.
- 5-year TCO model per finalist (all cost categories)
- Implementation risk heat map
- Vendor financial & roadmap stability review
- India localisation & support model assessment
- Proof of Concept (PoC) results if applicable
06
- Week 11–16
Final Recommendation & Contract Negotiation
We present a board-ready recommendation document with our justified recommendation, full scoring rationale, TCO summary, and implementation roadmap. We remain engaged through contract negotiation to ensure the commercial terms are fair and the implementation scope is clearly defined before you sign.
- Board-ready recommendation report with scoring rationale
- Implementation roadmap & phasing recommendation
- Contract review & SLA benchmarking
- License cost negotiation benchmarks
- Implementation SOW review & feedback
- Transition to implementation governance (if required)
ERP Platforms
30+ ERP PLATFORMS WE EVALUATE OBJECTIVELY
We evaluate every major ERP platform available in the Indian market — from global enterprise systems to affordable SME solutions and industry-specific platforms. Our assessments are based on hands-on experience implementing and advising on these systems, not vendor literature.
SAP
SAP S/4HANA
Enterprise ERP · 250+ users
Best for: Large enterprises with complex multi-entity operations, manufacturing, or global presence
- Enterprise
ORA
Oracle ERP Cloud (Fusion)
Enterprise ERP · 200+ users
Best for: Finance-heavy enterprises, listed companies, and global organisations needing strong GL and consolidation
- Enterprise
365
Microsoft Dynamics 365
Mid-market ERP · 50–500 users
Best for: Companies already invested in Microsoft 365 ecosystem, professional services, and retail
- Mid-market
NS
Oracle NetSuite
Cloud ERP · 30–300 users
Best for: Fast-growing companies, multi-subsidiary businesses, and organisations needing strong financial consolidation
- Mid-market
B1
SAP Business One
SME ERP · 10–250 users
Best for: Manufacturing, distribution, and retail SMEs that have outgrown Tally and need a full ERP at an SME price point
- SME
OD
Odoo
Open Source ERP · 5–200 users
Best for: Cost-conscious SMEs needing a modular system they can build out gradually; strong CRM and e-commerce modules
- SME / Open Source
INF
Infor CloudSuite
Industry ERP · 100–500 users
Best for: Manufacturing, healthcare, and hospitality companies needing deep industry-specific functionality out of the box
- Industry-specific
EPI
Epicor Kinetic
Manufacturing ERP · 50–500 users
Best for: Discrete, batch, and job-shop manufacturers needing MES integration, advanced scheduling, and supply chain traceability
- Manufacturing
We also evaluate: Sage Intacct, Zoho ERP, IFS, SYSPRO, Acumatica, Priority, Ramco, and 15+ more
Our full evaluation catalogue covers 30+ platforms. The right system for your business depends on your industry, user count, budget, integration requirements, and growth roadmap — not on which vendor has the biggest marketing budget in India.
WHY "VENDOR-NEUTRAL"
IS NOT JUST A CLAIM
Every Mojo Marcon ERP consulting engagement is covered by a contractual conflict-of-interest declaration. We disclose any prior relationship with ERP vendors, recuse ourselves from evaluations where bias could exist, and have a standing policy of accepting zero referral fees, commissions, or vendor-sponsored travel from any ERP software company.
- We have told clients not to buy SAP — three times last year
- Our scorecards are shared with clients in full, unedited
- 0 vendor commission payments in 15 years of operation
- We have recommended Odoo over ₹50L enterprise systems
- We benchmark our own recommendations against client outcomes
- Contractual independence declaration on every engagement
The 8 Most Common ERP Selection Mistakes — And How We Prevent Them
01
Starting with a shortlist of one
Going in with a preferred vendor and reverse-justifying the selection. Common when the CEO has a relationship with a vendor's sales rep.
Our fix: Requirements are completed before any vendor is discussed. Selection follows requirements — never the other way around.
02
Letting IT own the selection
ERP is a business system. When IT runs the selection, functional requirements are underweighted and technical preferences dominate — resulting in a technically sound system that the business users hate.
Our fix: We insist on cross-functional evaluation committees with strong business representation and executive sponsorship.
03
Trusting vendor-supplied references
Every vendor will give you the number of their three happiest customers. You need independently identified references — including customers who churned.
Our fix: We identify reference customers independently and conduct structured reference interviews covering go-live experience, support quality, and honest ROI assessment.
04
Selecting on license cost alone
A ₹20L license with a ₹1Cr implementation and ₹30L annual support costs more than a ₹40L license with a ₹40L implementation and ₹8L support. Only TCO tells the real story.
Our fix: We build a full 5-year TCO model for every shortlisted vendor before any recommendation is made.
Cost & Investment
UNDERSTANDING ERP TOTAL COST OF OWNERSHIP IN INDIA
The single most dangerous number in an ERP decision is the license price. It is quoted prominently in every vendor proposal because it is the most controllable — and the most misleading. Our TCO modelling consistently shows that license cost represents only 20–35% of the total 5-year cost of owning and operating an ERP system.
Visible Costs (What Vendors Quote)
- Annual license / subscription fee
- Implementation services quote
- Initial training included in project
- First year maintenance / support
- Hardware or cloud infrastructure (Year 1)
Hidden Costs (What Vendors Don't Mention)
- Customisation & development overruns
- Data migration complexity premium
- Additional training (turnover-driven)
- Year 2–5 support & upgrade fees
- Integration maintenance costs
- Productivity loss during go-live transition
- Re-training after major version upgrades
- Parallel run costs (temporary dual systems)
Hidden costs are typically 2–4x the visible costs quoted in initial vendor proposals.
Our average client saves 35% on 5-year ERP TCO
Across 200+ ERP selection engagements, our clients save an average of 35% on 5-year total cost of ownership compared to self-guided selections. The saving comes from right-sizing the platform, eliminating unnecessary modules, negotiating better license terms, and choosing implementation partners based on quality — not vendor recommendation.
FAQ
FREQUENTLY ASKED QUESTIONS
ERP selection consulting is an independent advisory service that helps businesses choose the right ERP software through a structured, vendor-neutral evaluation process. You need it because: (1) There are 50+ commercially viable ERP systems in India — and every vendor will tell you they're the right fit. (2) 75% of ERP projects fail to deliver expected ROI — and wrong-platform selection is the #1 root cause. (3) The average cost of a failed ERP project in India exceeds ₹2 crore. A good ERP selection consultant pays for themselves 10–15x in avoided costs and better decision-making.
ERP selection consulting at Mojo Marcon ranges from ₹3–15 lakhs depending on engagement scope, company size, and number of platforms evaluated. A typical mid-market engagement (4–6 platforms, 50–200 user company, full TCO modelling and contract negotiation) costs ₹5–8 lakhs. This investment typically delivers 8–15x ROI through avoided ERP project failures, better license negotiation, and right-sized platform selection.
A comprehensive ERP selection engagement takes 8–16 weeks from kick-off to signed vendor contract. Phase breakdown: Assessment and requirements (2–3 weeks), long-list and short-list (2–3 weeks), RFP and demo management (3–5 weeks), TCO modelling and risk analysis (1–2 weeks), recommendation and contract negotiation (2–4 weeks). Faster timelines are possible for smaller companies or narrower scopes. We do not rush critical steps — particularly requirements definition — to meet an artificial deadline.
We evaluate all major ERP platforms available in India including SAP S/4HANA, SAP Business One, Oracle ERP Cloud, Microsoft Dynamics 365 (Finance & Operations and Business Central), Oracle NetSuite, Odoo, Infor CloudSuite, Epicor Kinetic, Sage Intacct, Zoho ERP Suite, IFS, SYSPRO, Acumatica, Priority, Ramco, and 15+ additional industry-specific solutions. We are vendor-neutral and have hands-on implementation experience with all major platforms — our evaluations are based on real project experience, not vendor literature.
Our vendor neutrality is contractual and measurable. Every engagement includes a conflict-of-interest declaration disclosing any prior ERP vendor relationships. We accept zero referral fees, commissions, or any form of vendor compensation. Our scoring frameworks and recommendation reports are shared in full with clients. We track our own recommendations against client outcomes 12 months post-selection. In 15 years, we have recommended Odoo over ₹50L enterprise systems, told clients SAP was the wrong choice, and recommended competitors when they were better fits. Our business model is built on client repeat business and referrals — not vendor relationships.
Yes — and this is one of our most common engagement types. Many clients come to us with a preferred vendor and want a structured validation or second opinion before signing a contract. We will run your preferred platform through our evaluation framework alongside 2–3 alternatives. If your preferred platform is genuinely the best fit, our process will confirm that with documented evidence your board can rely on. If it is not the best fit, you will know before making a costly commitment — not 18 months into a failed implementation.
DON'T LET THE WRONG ERP COST YOU ₹CRORES
Book a free 45-minute ERP discovery call with a senior Mojo Marcon consultant. We'll review your situation honestly — whether that means helping you select a new ERP, validating your current shortlist, or telling you you're not ready for ERP yet.
Related Services
FREE DISCOVERY CALL
45 minutes with a senior ERP advisor. Honest assessment of your options. Zero vendor pitch.